I'm a huge fan of Qoo10. I especially love the time sales, and it makes me a very happy girl. A very efficient way to shop during office hours, and just wait for it to be delivered to my office. I love it that we can buy ANYTHING there, from clothes, skincare, makeup, even auntie stuffs like pots and pans!
However, recently, I feel like saying goodbye to Qoo10. perhaps it's time to really start understanding how taobao works and buy from there instead (i always find it so complicated that i dropped out before buying anything).
The main reason I'm leaving Qoo10 is the delivery. Most sellers ship via Qxpress which is really really HORRIBLE. The sellers usually ship their orders pretty quickly (within 1 or 2 days), but this horrible Qxpress usually takes around 2 weeks to deliver my purchase (and mind you, it's delivery within Singapore, not from Korea or something). In this case, I'll rather ship via Singpost Normal Mail. Why pay so much more for express/courier when they're so freaking inefficient? The worst part is they lied and update the status as "undelivered" in several cases when it's obviously untrue. My delivery address is to my office and there's a receptionist there at all times so how on earth is it that it's undelivered? I called their office this morning and they don't even sound apologetic about it, and say they will schedule for a resend in 3 working days. I have to remind them that I've been waiting for 2 weeks then she changed her language and said "ok..we'll deliver asap".
Well, sorry Qoo10. I guess as long as any delivery is made by Qxpress, I'll have to forgo the purchase since the delivery time is too painful.
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